Configuration vs Customization in D365 Commerce: When Should You Say No to Custom Code?
In any enterprise Microsoft Dynamics 365 Commerce implementation, one of the most critical decisions a functional consultant faces is defining the boundary between out-of-the-box (OOTB) configuration and custom code development. Retail environments are fast-paced, highly visible, and deeply tied to customer experience. When business stakeholders or store managers review a new D365 Commerce system during
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